🔏 7bat Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 7bat ("the Company", "7bat", "we", "us", "our") collects, uses, stores, and protects the personal information of users ("Player", "you", "your") who access or use the 7bat.asia website, mobile platform, and all associated services (collectively, the "Platform").

7bat operates in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines. As a PAGCOR-licensed online casino, 7bat is also subject to data handling obligations under PAGCOR's regulatory framework and the Philippine Anti-Money Laundering Act (AMLA).

By registering an account or otherwise using the 7bat Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform immediately.

2. Data Controller

The data controller responsible for personal data collected through the 7bat Platform is 7bat, a company duly registered in the Philippines and operating under an active PAGCOR licence. All data processing activities are conducted within the Philippines or through third-party processors bound by equivalent data protection obligations under Philippine law.

7bat has designated a Data Protection Officer (DPO) in accordance with Section 21 of the Data Privacy Act Implementing Rules. The DPO oversees all data processing activities and serves as the primary point of contact for data subject requests and NPC inquiries. Contact details for the DPO are provided in Section 14 of this Policy.

3. Personal Data We Collect

7bat collects personal data through multiple channels including account registration, identity verification (KYC), gameplay activity, payment transactions, customer support interactions, and your general use of the Platform. The categories of personal data we collect include:

3.1 Identity & Contact Data

• Full legal name as it appears on your government-issued Philippine ID;
• Date of birth (to verify compliance with the 21+ age requirement);
• Valid Philippine mobile number (primary identifier and OTP delivery);
• Email address (if provided during registration or support contact);
• Residential address (required for KYC verification).

3.2 Identity Verification Documents

• Copies of government-issued Philippine ID (passport, SSS, UMID, PhilSys, driver's licence);
• Proof of address documentation (utility bills, bank statements);
• Proof of payment method ownership where required for AML compliance;
• Source of funds documentation for high-value transactions as required by AMLA.

3.3 Financial Data

• GCash mobile number and transaction reference numbers;
• Maya account identifiers and transaction references;
• Philippine bank account details (BPI, BDO, Metrobank, etc.) for bank transfer transactions;
• Deposit and withdrawal history including amounts, dates, and payment methods;
• Account balance and transaction records.

3.4 Gaming Activity Data

• Game sessions, wager amounts, game outcomes, and session duration;
• Sports betting selections, odds accepted, and bet results;
• Bingo card purchases and jackpot history;
• Bonus claims, wagering progress, and promotional participation history.

3.5 Technical & Device Data

• IP address and approximate geolocation (to verify Philippine location);
• Device type, operating system, and browser information;
• Session timestamps, login history, and access logs;
• Cookie identifiers and session tokens (see Section 7).

4. How We Use Your Personal Data

7bat uses your personal data for the following purposes:

7bat does not use your personal data for automated individual decision-making that produces significant legal effects without human review, except where required by PAGCOR's automated compliance monitoring systems.

5. Legal Basis for Processing

Under the Philippine Data Privacy Act, 7bat processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the Player Account Agreement, including account management, payment processing, and game provision;
• Legal obligation: Processing required to comply with PAGCOR licensing conditions, AMLA obligations, NPC requirements, and other applicable Philippine law;
• Legitimate interests: Fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your privacy rights;
• Consent: Marketing communications and optional data processing activities where you have given explicit, freely given, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing & Third-Party Disclosure

7bat does not sell your personal data to any third party. We share your personal data only in the following circumstances:

• PAGCOR: As a PAGCOR-licensed operator, 7bat is required to share certain player data and transaction records with PAGCOR for regulatory compliance and auditing purposes;
• Anti-Money Laundering Council (AMLC): 7bat is required to report covered and suspicious transactions to the AMLC in accordance with the Philippine AMLA and its implementing rules;
• Payment processors: GCash, Maya, and Philippine banking partners receive the minimum necessary financial data to process your deposit and withdrawal transactions;
• Game providers: Live dealer providers (including Ezugi) and slot game providers receive pseudonymised player identifiers necessary to operate their games on the 7bat Platform;
• KYC / identity verification partners: Accredited third-party identity verification services may process your ID documents solely for the purpose of verifying your identity and age;
• Law enforcement and courts: 7bat will disclose personal data to Philippine law enforcement agencies, courts, or government authorities when required by law, court order, or to protect the rights and safety of 7bat, its players, or the public.

7. Cookies & Tracking Technologies

7bat uses cookies and similar tracking technologies on the 7bat.asia Platform for the following purposes:

• Essential cookies: Required for Platform functionality including session management, authentication, and security. These cannot be disabled without significantly impairing Platform use;
• Analytics cookies: Used to understand how players interact with the Platform in aggregate, to identify and fix technical issues, and to improve the user experience;
• Responsible gaming cookies: Used to track session duration and support the operation of your session time limits and cool-off features.

7bat does not use third-party advertising cookies or tracking pixels that transmit your data to social media networks or advertising networks. You may manage cookie preferences through your browser settings, however disabling essential cookies may prevent you from logging into your 7bat account.

8. Data Retention

7bat retains your personal data for as long as necessary to fulfil the purposes described in this Policy, subject to the following minimum retention periods required by Philippine law:

• KYC and identity documents: Minimum 5 years from the date of account closure, as required by PAGCOR and AMLA;
• Financial transaction records: Minimum 5 years from the date of each transaction, as required by AMLA;
• Gaming activity logs: Minimum 3 years from the date of each session, for regulatory audit purposes;
• Account and contact data: For the duration of your account plus 5 years following closure;
• Customer support communications: 3 years from the date of the last interaction.

Following the expiry of the applicable retention period, 7bat will securely delete or anonymise your personal data in accordance with NPC-approved data disposal procedures.

9. Data Security

7bat implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your browser and 7bat's servers;
• Encryption of sensitive personal data (including KYC documents and financial data) at rest;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Multi-factor authentication for all internal system access;
• Regular security assessments and penetration testing by independent third-party security firms;
• Automated intrusion detection and real-time monitoring of access logs;
• Data breach response procedures in compliance with NPC notification requirements (mandatory notification within 72 hours of discovery).

10. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 7bat:

• Right to be informed: The right to be notified that your personal data is being processed and the purposes for which it is processed (fulfilled by this Policy);
• Right of access: The right to request a copy of the personal data 7bat holds about you, including the sources, recipients, and processing purposes;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data. You can update most account information directly through your 7bat account settings;
• Right to erasure / right to be forgotten: The right to request deletion of your personal data, subject to applicable legal retention obligations (e.g., AMLA minimum retention periods);
• Right to data portability: The right to receive your personal data in a structured, commonly used format for transfer to another controller where technically feasible;
• Right to object: The right to object to processing based on legitimate interests, including direct marketing. You may opt out of marketing communications at any time through your account notification settings;
• Right to lodge a complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe 7bat has violated your data privacy rights.

To exercise any of the above rights, contact 7bat's Data Protection Officer at the details provided in Section 14. 7bat will respond to all valid data subject requests within fifteen (15) calendar days, as required by the Data Privacy Act.

11. Children's Privacy and the 21+ Requirement

7bat does not knowingly collect personal data from any person under the age of 21. All accounts are subject to KYC age verification, and any account discovered to belong to a person under 21 will be immediately and permanently closed. All personal data associated with such accounts will be deleted in accordance with NPC guidelines, except where retention is required by PAGCOR or AMLA obligations.

If you have reason to believe that a person under the age of 21 has registered an account on the 7bat Platform, please contact 7bat's support team immediately.

12. International Data Transfers

7bat primarily processes personal data within the Republic of the Philippines. Where personal data is transferred to third-party service providers located outside the Philippines — such as international game providers or cloud infrastructure providers — 7bat ensures that such transfers comply with Section 21 of the Data Privacy Act Implementing Rules, specifically that the receiving party provides an adequate level of protection comparable to Philippine data privacy standards.

Such protections are implemented through standard contractual clauses approved by the NPC, binding corporate rules, or other legally recognised transfer mechanisms. 7bat does not transfer personal data to jurisdictions that do not provide adequate protections without first implementing appropriate safeguards and, where required, obtaining your consent.

13. Changes to This Privacy Policy

7bat reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, PAGCOR requirements, NPC guidance, or our data processing practices. Material changes will be communicated to registered players via the mobile number or email address on their account at least seven (7) days before the revised Policy takes effect.

The current version of this Policy will always be published at 7bat.asia/privacy-policy with the effective date noted at the top of the document. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

14. Contact & Data Protection Officer

For all data privacy inquiries, data subject rights requests, or to contact 7bat's Data Protection Officer, please use the following channels:

• Live Chat: Available 24/7 on the 7bat Platform — select "Privacy / Data Request" from the support menu
• Email (DPO): [email protected] (plain text — not a clickable link)
• Response Time: Within 15 calendar days for formal data subject requests; live chat within 5 minutes for general queries
• NPC Complaints: If your concern is not resolved to your satisfaction, you may lodge a complaint with the National Privacy Commission of the Philippines through their official government channels

Please include your registered 7bat mobile number, a description of your request or concern, and any relevant documentation. 7bat will process your request in good faith and in accordance with the timelines prescribed by the Data Privacy Act.